Privacy Policy

Information Collection:

Spider Software Pvt Ltd. is the sole owner of the information collected on we collect information from our users at several different points on our web site.


During registration a user is required to give contact information including name, email address, phone numbers. We use this information to ensure account security and uniqueness and to contact a user in case a problem occurs. By using our website/product(s) and/or registration at the user authorizes us to contact him/her via email or phone call or SMS and offer the user (registered visitor and/or active as well as inactive client) our services for the product opted for, imparting product knowledge and/or offer promotional schemes.

Information Use


A profile is a stored information that is kept on an individual user basis, the details of which are then used for marketing purposes. We do not share your information with other third parties.


A cookie is a piece of data stored on the user’s computer tied to information about the user. We use both session ID cookies and persistent cookies. For the session ID cookie, once you close your browser, the cookie simply terminates. A persistent cookie is a small text file stored on your hard drive for an extended period of time. Persistent cookies can be removed by following your browser’s help file directions. Some of our business partners could use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Log Files :

Like most web sites, we use web server log files. Records in our log files include internet protocol (IP) addresses, browser types, internet service providers (ISP’s), referring pages, exit pages, platform types, and date/time stamps. We use web server log files to administer the site, to provide broad traffic information for site planning purposes, and to ensure that our terms of service agreement is being adhered to. IP addresses are not tied to personally identifiable information in our web server log files.

Communications from the Site

Account Administration Messages :

We send all new members a welcoming email. Paying members will also receive a reminder email when their account is about to expire. Members who choose our services will also receive an email message if their subscription is about to expire. We also send a final message to expired members just before their account is permanently erased. Users cannot opt-out of this type of messages , though they can deactivate their account.

Service or Events Announcements:

On some occasions it is necessary to send out a strictly service related or any Events related announcement. Users cannot opt-out of this type of messages, though they can deactivate their account.

Customer Service:

In response to a user’s direct inquiry, we will send email providing assistance with their account or their use of the web site or any part of our services.


Legal Disclaimer:

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our web site.

Model disclosure: We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on this web site.

Contact Information

If you have any questions or suggestions regarding our privacy policy, please contact us on